Quality Process Engineer

About ERMCO

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America.

With a commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future.

The Quality Process Engineer is a vital member of our site-specific quality team, responsible for supporting the Quality Director in implementing and maintaining the quality management systems and ensuring the integrity of manufacturing processes and products. This role involves analyzing quality performance, participating in continuous improvement projects, and ensuring compliance with both internal and external quality standards and regulations. The Quality Process Engineer will work closely with various departments to identify areas for quality enhancement, streamline processes, and contribute to the overall goal of achieving excellence in product quality and customer satisfaction.

• Assist in the development and implementation of quality management systems and procedures to ensure compliance with industry standards and regulatory requirements.
• Conduct detailed analyses of manufacturing processes to identify potential quality issues and recommend improvements.
• Participate in the Non-Conforming Material (NCM) process, including investigation, documentation, and resolution of quality issues.
• Support continuous improvement initiatives by applying Lean, Six Sigma, and other quality improvement tools and methodologies.
• Facilitate root cause analysis and corrective action processes to address product or process non-conformities.
• Collaborate with production and engineering teams to integrate quality control measures into manufacturing processes.
• Conduct supplier quality audits and evaluations to ensure compliance with quality standards and specifications.
• Assist in the preparation and execution of internal and external quality audits, including ISO compliance checks.
• Monitor and report on quality metrics, trends, and performance to the Quality Director and other key stakeholders.
• Stay current with the latest quality assurance trends, tools, and technologies to drive innovation in quality management practices.

Minimum Qualifications:

• Bachelor’s degree in Engineering, Quality Assurance, Industrial Management, or a related field.
• 3-5 years of experience in quality engineering or quality assurance within a manufacturing environment is preferred.
• Demonstrated experience with quality improvement tools and methodologies such as Lean Manufacturing and Six Sigma.
• Familiarity with ISO 9001 and other relevant quality management systems.
• Experience in conducting quality audits and supplier evaluations.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Effective communication and interpersonal abilities, capable of working collaboratively across departments.
• Proactive and self-motivated, with a strong desire to drive improvements in quality.
• Organizational and project management skills, able to manage multiple tasks and priorities.
• Continuous learner, open to adopting new techniques and methodologies in quality management.

Join ERMCO and TRANSFORM your career.